Handling sales direct to Canada and the USA
Decagon Devices designs, manufactures, and markets scientific instruments. The AquaLab division focuses on measuring total moisture (water activity, moisture content, and moisture sorption isotherms) in foods, pharmaceuticals, and other products.
Decagon and Water Activity
Decagon is known as the world leader in water activity. When Decagon was founded in 1983, water activity was still an emerging concept in the foods industry. Now most food companies measure water activity to ensure the safety and quality of their products. The speed and accuracy of the AquaLab series of water activity meters has become an industry standard and more than 80% of the top 100 foods companies are using Decagon’s instruments.
Decagon Now Supports and Sells Direct to Canada
For personal, informed service and quality support go straight to the source. Decagon’s staff is familiar with the science behind water activity and moisture content. As experts in both application and instrument support, they provide the most reliable and accurate information and advice to AquaLab users. Decagon’s service department is closely integrated with the production team enabling them to provide thorough, high quality maintenance and calibration services.
Meet John Russell
Your Decagon representative for sales and support in Canada
John has been working with AquaLab water activity meters for several years as a member of the customer service and support team. John’s experience with fixing customers’ AquaLabs combined with his understanding of people and their applications have made him one of the best resources available for AquaLab users. John’s listening ear and thoughtful approach enable him to provide the best of service even in a selling capacity.
Mr. John Russell
Decagon Devices Inc.
2365 NE Hopkins Court
Pullman, WA 99163 USA
Direct Phone: +1-509-332-5521
Phone: +1-509-332-2756 (Ext. 1218)